Payment & Shipping

1. How do I check the status of my order?

Feel free to contact us through online chat or email us at service@artisul.com

2. How soon can I expect my order to be processed?

Orders will be processed and shipped within 1-2 business days. The package will be delivered in about 3-7 business days by Expedited Shipping from the date your package was shipped.
Orders are processed and shipped within 1-2 business days.
1.The package will be delivered in about 3-20 business days by Expedited Shipping from the date your package is shipped.
2.The package will be delivered in about 5-30 business days by Registered Air Mail from the date your package is shipped.

3.How do I pay for my order?

Our website only supports PAYPAL as payment method for orders.

Please contact us for more details about other payment methods and we will do our best to update the new payment methods on our website.

4.Can I pay by credit card without paypal account?

Yes! If you don't have a paypal account, you can still use credit or debit card payment methods online.For detailed steps please click:How to pay by credit card without paypal account?

5.How are customs and taxes issues handled?

Customs and import duties including any taxes, tariffs or item seized, are the sole responsibility of the customer. If you are informed to pay the customs tax, please fulfill the payment as soon as possible. If you need any documents for customs clearance, feel free to contact us.

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