SUPPORT

Help Center
Chat
Scroll web browser to bottom right – Chat button
Monday – Friday except Holidays
10:30am – 3:30pm (PST)
E-mail Support
Support Forum
Phone Support
1 (855) 955-4949
Monday – Friday except Holidays
10:30am – 3:30pm (PST)
GLOBAL SUPPORT

Japanese Support

Help Desk:  https://artisul-jp.zendesk.com/hc/ja

Support email: support@artisul-jp.zendesk.com

Phone:81-3-5823-4983

Artisul Japanese support performed by Ashiter.Co

Mandarin Support

E-mail: technical@uc-logic.com

Telephone: +886-2-2278-2862

Hours: Monday—Friday: 9:30AM–6:00PM

Thai Support

Online Help Desk: http://www.mc.co.th

Email: support@mc.co.th

Phone:+66 2 641 0843-4, +66 2 642 1258-9, Daily 10:30 19:30

Chat: Line@ ID : @macrocare , Daily 10:30 19:30

Service provided by Macrocare

Chinese Support

Telephone: +86-025-52206468

Email: mitalnj@163.com

Support performed by Mital

Cantonese Support

Telephone:(852) 234-28254

Hours: Monday- Friday 10am – 7pm

Email: artisulhk@gmail.com

Support performed by Kan Tsang New Technology Development

FAQ

Care and Maintenance

  • Routine maintenance

    Keep the display and pen tip clean, the excessive dust and particles may cause the display surface scratched and worn.

  • Mode of maintenance

    Remove cable and turn off power before cleaning.
    Use a soft cloth to wipe gently the display surface and casing.

  • Stubborn dirt

    Damp slightly a soft cloth or use mild detergent diluted, wipe the display surface with cloth wrung, then wipe with a dry cloth.

Important:
1. Do not wipe too hard to avoid scratching the display surface.
2. Do not use water or detergent to clean products directly, the inner electronic parts will fail if exposed to liquids.

Please download drivers here: https://artisul.com/downloads/

Please download manuals here: https://artisul.com/downloads/

For Setup Tutorials please visit: https://artisul.com/artisul-setup-tutorial/

To Register for Warranty please “click here

For all US, Canada and Mexcio purchases: “Click here

For all other areas, please contact your place of purchase.

Thank you

©2017 Artisul by UC-Logic

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